Please click here if you are interested in applying to set one up, and become a moderator of one in your communityLive power cuts - interactive map Check our LIVE map to see if we're aware of your power cut and when we estimate your power will be back on here. Using 3G/4G and having trouble downloading images?View our list of current power cuts, here. This is exactly the same information you’ll find on our interactive map. Live power cuts - view list View a list of current power cuts here Report it and we'll sort it To report a power cut or dangerous situation, another power issue or roadwork problem, please complete our online form. Taking precautions for possible power cuts It isn’t always possible to predict, however, here are some precautions you can take if you do have a power cut: If electricity is crucial for any medical equipment you have, please contact us now so we can put you on our Priority Register for assistance during any power outage.

Make sure you have multiple torches along with extra batteries Keep a plug-in telephone that does not require electricity – remember that with cordless phones you may not be able to make phone calls once the batteries are dead Keep important documents safe and handy Join the Register now and download the application form [pdf] Helpful advice during a power outage To help you to be prepared in case of a power outage to your property, we have included some helpful suggestions below:• Remember never to put yourself in danger and to alert the emergency services if a dangerous situation arises.• Where possible, consider making alternate arrangements to stay with family or friends if you are impacted by the power cut. We appreciate this will not be possible for many of our customers.     •  Have a torch, with spare batteries, to hand. If you're using candles then please be careful. An open flame should always be used responsibly. See the advice that is offered on using a candle indoors by clicking here.• It is handy to have access to hot water during a power cut;

boil water and store it in flasks in advance of the power cut. It would be sensible to store as much hot water as possible. • You should limit the use of your laptop or your smart phone in the lead up to the storm to preserve the life of the battery• In the event that you need to phone us, please keep our telephone numbers handy (see numbers on the left hand side of this screen).• Visit our website beforehand to watch some useful videos offering you advice during a power cut.• Keep an old-fashioned corded phone which you can plug ingreen boulevard eyelet curtains, as cordless phones may not work in the event of a power cut.• Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours.• Look out for elderly neighbours and ensure they are prepared for a possible power cut.wooden curtain pole recess brackets 35mm

Advice for vulnerable people during a power cut Stair Lifts - If your stair lift is mains operated, it will stop where it is during a power cut. Check now to see if there is a manual release handle that can be used to return the lift safely to ground level if it stops halfway between floors. target give a hoot shower curtainSome stair lifts have battery back up power. elli & raff curtainsThis automatically takes over and keeps the lift working if there's a power cut. astoria sound asleep curtains silverIf your lift doesn't have this, it may be possible to have it fitted. argos childrens blackout curtains

Contact your lift manufacturer/supplier for more information. Medical equipment - If you have a medical condition – or rely on medical equipment which would be severely affected by a power cut – please discuss your concerns and needs with your carer, district nurse, doctor or social worker etc, so that you can cope with a power cut. childrens blackout curtains argosThey may be able to give you a personal emergency plan, so you know what to do. sanderson adele curtains blueThis should always include calling our power cut emergency line (listed on the left of this screen) to let us know that you are without power.the tortilla curtain car accident Telephones - Many modern home phones, particularly cordless ones, may not work during a power cut. country curtains store stockbridge ma

Try to keep an ordinary telephone that plugs into a landline socket on each floor of your home, so you'll still be able to call someone for help. Remember to keep a mobile phone fully charged. NHS Direct Helpline -If you need medical advice, call the NHS Direct Helpline on 111.levolor curtain rods canada Priority services during a power cutWe understand that some people may need extra support during a power cut. target blue rugby stripe shower curtainIf you do, we recommend that you add your details to our Priority Services Register.Find out more about our Priority Services Register and apply.apple green silk dupioni drapes What we do to get your power back onargos curtain pole holder

Our automatic alarm systems usually alert us of any large power outages. With smaller power outages, however, we rely on customers telling us. Once we know of a power outage, we urgently investigate where the problem originates. Initially, we’ll try to remedy it from our control centre, which is the quickest way to get your power back on. curtain shops in urmston manchesterIf we can’t, our engineers will travel to the local substation site to investigate and restore power as quickly and safely as they can.bed bath and beyond weighted shower curtain Keeping you informed Our engineers will feed regular updates to our contact centre on how the work is progressing. curtains kapiti coast

Through our website, text messages, telephone messages and calling customers back with updates, we’ll do our best to keep you informed. If you have contacted us about a power outage, when the problem is fixed and the power comes back on, we’ll call you the next day to ensure that everything is working as it should be and that you don’t have any problems.auchan curtains Sometimes we may need to switch off your power while we work on electricity cables nearby. ikea shower curtain pevaFor example, we could be replacing or repairing an underground cable or equipment that is old or damaged. black eyelet curtains argosOr we could be making changes to overhead lines because one of your neighbours has asked us to. orange curtains 66x54

For our engineers to carry out this work safely, we have to switch off the electricity supplies serving the area. But don’t worry - we will tell you before we do that unless it’s an emergency situation. We’ll send you a note through your door, in advance, that will give you the times we expect to switch off the power and when it is due back on (cards shown below).greenwich plaid curtains For helpful advice during a power cut, click herecurtain tie back hooks argos If you need to contact us, call us at any time of the day or night on the numbers to the left-hand side of the screen. ebay lilac blackout curtainsIf we have sent you a card in the post, the relevant engineer’s contact number should be on there.ready made curtains leamington spa

Priority services during a power cut We understand that some people may need extra support during a power cut. If we know where you are, we can help. We recommend that you add your details to our Priority Services Register. Although, this doesn’t necessarily mean we can get your power back on more quickly, it does mean we can offer you additional help and support.curtains and blinds karratha Find out more about the Priority Services Register and apply.curtains and blinds kyneton Why is my power off and my neighbours is still on?umbra curtain rod finials Customers often ask us why their power goes off, but their neighbours’ power stays onWe supply power to your home or business at low voltage, either 230 or 400 volts. the tortilla curtain 1995

Power does not travel very far at these voltages, so we bring the power to your area at much higher voltage, usually 11,000 volts. We reduce the voltage in local substations and deliver the power to you through underground cables, overhead lines, or a mixture of both.jeff banks curtains ports of call How your property is connected to our networkWe usually use four wires for low voltage distribution. double curtain pole brackets homebaseThree are live, called phases, and one is the neutral. corded curtain track mechanismDomestic customers get their electricity from one of the three live phases and the neutral. corded curtain track tensioner

We aim to connect an equal number of houses to each phase, although this might be randomly applied in a street. When a fuse protecting one of the three phases blows only a third of the customers lose power. If two fuses blow then two thirds of the connected customers go off. jcpenney cindy crawford curtainsYou can see now how some customers can be without power while their immediate neighbours are not affected.made to measure curtains falmouth Keeping the power onIn urban areas, substations are relatively close together and often interconnect with each other. hookless shower curtain navyWe can use link boxes in the footpath to alter these connections and keep your power on from a different substation while we work on our equipment. 3 pass blackout thermal curtain lining

If there is a fault we may be able to get your power back this way too.We can sometimes do this with the overhead lines in rural areas too. However, there is often less interconnection as the houses and substations tend to be further apart. Underground cables are normally reliable if they are not disturbed. ex-cell home fashions best quality vinyl shower curtain or linerCommon causes of cable faults included vibration, subsidence and other companies digging nearby. curtain kuchai lamaAny damage to the cable allows water in the ground to get in and cause a breakdown. curtains leixlipIt may be months before the problem gets bad enough to cause a power cut.habitat oatmeal curtains