“” First world problem, but still this is what we pay for. I love Marriott properties. I have never reviewed a hotel before. I should probably leave positive reviews regularly as that is usually the norm with Marriott. However I have to say that the two front desk people today were as bad as customer service can get. 1Thank Kyle G Dear Kyle, Thank you for taking the time to review our hotel. I am disappointed about the incident you highlighted in your review. This is certainly not the type of service our hotel is known for, and I extend my sincerest apologies. Be assured that I am personally following up on your concerns so we are prepared to serve you... Level Contributor“” Recently stayed at this hotel, must say that as friendly as the front desk people are, they are very disorganized! They provided inaccurate information which caused a lot of confusion. I found that the rooms were not up to par, the black out curtains had rips in them, they needed to be replaced - this allowed the bright lights that...

Thank la90036 Thank you for staying with us. We strive to always live up to the brand standards, and I am sorry your experience did not meet your expectations. We value all your observations in regard to your suite and our front desk associates. I will share your feedback with my staff to ensure our loyal travelers are receiving the experience they... Level Contributor“” I have stayed at this hotel for a total of 5 times. 3 times have been absolutely superb. The fourth time was very good until my car was broken into in the parking lot. This most recent time was a disappointment almost from the beginning. I was placed on the club level which sounds good but also happens to be...1Thank JFJ6057 Thank you for being our guest and for your feedback. We are happy to hear you love staying with us when you are in town. I am however sorry your most recent stay had some hiccups. I also apologize for not providing you with the responsive service you should have received from us. Our staff normally does a terrific job,...

Level Contributor“” via mobileThis hotel was excellent. curtain for sale sulitRooms were very spacious and clean. orange curtains at dunelm millBathrooms were perfect, beds were comfortable, and being able to open windows to the inside was a nice treat. 84 shower curtain hooklessParking was a challenge for a busy weekend but we appreciated no fees for parking. eclipse curtains aubergineWe did not eat any meals at the hotel due to time constraints...mazzo curtainsThank Monica F Thank you for reviewing your visit to the Renaissance Charlotte Suites Hotel. studio nolita curtains

We are so glad you enjoyed our hotel and loved your clean and spacious room. home classics churchill stripe shower curtainThank you for sharing your satisfaction online, and we hope our hotel will be your hotel of choice the next time your travels bring you to Charlotte. Until then, travel safe! Level Contributor“” via mobileWe came for a cheer competition. The staff was very friendly and the rooms were great. The restaurant had good burgers. A few things we noticed was at check in, there were limited luggage carts so we had to carry everything ourselves since we didn't want to wait for one. They also would not let us upgrade to the club...Thank Karla M Thank you for staying with us at the Renaissance Charlotte Suites Hotel while you were here for the cheer competition. We appreciate your nice comments about our staff and the attentive service they delivered. I'll be sure to share your comments with my team.

However, I apologize for any inconvenience you experienced. It is never our intention to disappoint our... Level Contributor“” via mobileWe recently stayed for a cheer competition, the hotel room was a perfect size to be able to spread out and get ready etc. The staff was excellent & very helpful! The bed itself was amazing. When we return next year we will absolutely book this same hotel! I highly recommend it to anyone staying in the area!Thank Janna C Thank you for staying with us at the Renaissance Charlotte Suites Hotel while attending the competition. We are thrilled to read how much you enjoyed your stay. We love to read reviews that describe the large suites, comfortable bedding and very good service. Thanks again for your kind words and recommendation. We look forward to your next visit. Level Contributor“” This hotel is convenient to the airport and is worthy of the Renaissance brand. The suites are spacious, nicely furnished and very comfortable. The staff was professional and helpful - check in was smooth and efficient.

The lounge was nice and not over-run as is often the case in full service Marriotts. The gym had fresh new equipment but the...Thank Ge0rgiaPil0t Many thanks for evaluating your stay at the Renaissance Charlotte Suites Hotel. We are delighted to read that you enjoyed the spaciousness and comfort of your room and our seamless desk service. We also acknowledge your comments in regard to our fitness center. It was a pleasure to have you as our guest, and we hope to see you again... Level Contributor“” via mobileThe staff was very friendly and helpful. Clean hotel and the rooms are great. We ordered room service for breakfast and it came fast good price and the food was awesome. They have a nice gym and everyone liked the indoor pool.Thank Daniel J It was a pleasure having you and your family as our guest at the Renaissance Charlotte Suites Hotel. You covered all the essentials of a great hotel stay during your family weekend. We are especially glad to read that you enjoyed our spotless and well-maintained property and the breakfast we serve along with our room service.

Reviews such as yours... Level Contributor“” We chose this property during an international flight layover due to its proximity to the airport and the free shuttle service. Once we landed and claimed our bags, we called the hotel and they promptly dispatched the driver who arrived less than 10 minutes later and whisked us off to the hotel. Our 21:15 check-in went smoothly with the help...Thank Van_V2 Thank you for being our guest and for posting a review of your stay. It's nice to read we met the majority of your expectations and that you had a overall enjoyable visit. However, I do apologize for the unfortunate dishes you found littering the hallways and more so that we did not address your concerns with an apology and... Level Contributor“” via mobileMy family and I stayed here when we had a long layover. The price was great and the room was spacious. We had the bedroom with two queens and a sofa bed. We arrived late so we ordered room service and it was delivered quick and was delicious.